Last Revised February 15, 2016
Typical Information We Collect About You
Contact Information (email/phone/mailing address)
Shopping history and how you use our websites and mobile apps
Location information, if you have allowed our mobile apps to do so
Technical information about your browser and device
Key Ways We Use Your Information
Fulfill your order and provide customer service
Send you promotions and offers
Improve your shopping experience
Provide in-store wireless local area network (“Wi-Fi”) services
Ensure you have a personalized and consistent experience in all of our services and brands
Protect the security of our websites, apps and business
We Share Your Information With
Other AIDENOTTIS Inc. brands
Other third parties as described below
To opt out of receiving marketing via:
To make choices about targeted online advertising please go here
Questions about Privacy?
Please contact us here
This policy describes the personal information Aidenottis Inc. and our brand, collect about you, why we collect it, how we use it, and when we share it with third parties. This policy covers our US stores and online experiences including our websites and mobile apps. Our policy also describes the choices you can make about how we collect and use your information. If our information practices change, we will post an updated policy on our website. You can tell if the policy has changed by checking the revision date that appears above. If we change the policy in a material way, we will provide appropriate notice to you. You may exercise your choices about how we collect and use your information consistent with this policy at any time.
What kind of information does Aidenottis Inc. collect?
We may collect personal information from you, such as your name, email address, postal address, phone number, credit card number, gender, birthday, personal interests, etc., when you visit one of our websites or stores, install or use our mobile apps, place an order online or by phone, make an in-store purchase, save your information with us online, contact us with a question or concern, or participate in a contest, promotion, or survey. We maintain a record of your product interests and the purchases you make in our stores, online, through our mobile app, or by phone and catalog. We may also collect your image via Closed Circuit Television in (our) stores. We also collect information from or about the devices you use to access our websites, or mobile apps or when you connect to our in-store Wi-Fi services, such as your computer's Internet Protocol (“IP address”), your browser type, your operating system, media access control (“MAC address”), received signal strength indicator (“RSSI”) and other technical information. If you use different devices to access our sites or our mobile applications, such as your home computer, laptop and/or mobile device, we may be able to associate each of your devices with your account. Our mobile apps may also collect information about your location if you have allowed this. We may combine all of this information with information about you that we acquire from your activities in our stores, on our site, through our mobile app and/or information we receive from our joint marketing partners, unrelated third parties, and from our other brands.
What if I use different devices to visit your sites or mobile applications?
In order to provide you with a more efficient and convenient shopping experience, you may be able to access various content or sign into your account from many different devices. If you use many different devices to access our sites or our mobile applications, such as your home computer, laptop and/or mobile device, we may be able to link each of your devices with your account. For example, our sites may allow you to access your favorite items or shopping cart via an email link that is unique to your account. By clicking on the link, you will be automatically signed into your account in order for you to continue your shopping experience where you left off. If you choose to click the email link on a new device, we will be able to associate your current device with your account information. Information we have collected from your different devices may be combined with other information you have provided us, including information that is saved in your customer account, and we may use such information to help provide more tailored experiences and consistent services and experiences across all of your devices as explained in this privacy notice. You may choose to browse our site without your device being recognized by signing out of your account.
How does Aidenottis Inc. use my information?
We may use your personal information in the following ways:
To process and fulfill your order, including to send you emails to confirm your order status and shipment
To communicate with you and to send you information by email, postal mail, telephone, text message, or other means about our products, services, contests, and promotions, unless you have directed us not to contact you with promotional communications
To administer and fulfill our contests and other promotions
To help us better understand your shopping needs and preferences and provide consistent, personalized services and experiences across our brands.
To help us address problems with and improve our site and mobile app design, products and services
To allow you to connect to our in-store Wi-Fi service
To enhance your shopping experience
To analyze trends and statistics
To protect the security or integrity of our websites, mobile apps, and our business
To contact you if necessary
You always have the choice not to receive marketing information or calls. For instructions on opting out, please see the section entitled, "How do I make choices about receiving promotional communications?", below.
Does Aidenottis Inc. share my information?
We may share your personal information in the following ways:
When you provide personal information to our Aidenottis Inc. brand we may share that information with our other Aidenottis Inc. brand extensions for future use .
We may share your information with our service providers who manage our customer information and perform services on our behalf, such as fulfilling promotions, sending communications to our customers, conducting surveys, etc. We do not authorize any of these service providers to make any other use or disclosure of your information.
We may share your information when we team up with another company to offer or provide products, services, contests, or promotions to our customers.
We may share information about you if necessary, in our good faith judgment, to comply with laws or regulations or in response to a valid subpoena, order, or government request, or to protect the rights of Aidenottis Inc. or others.
In the unlikely event of a sale or merger of Aidenottis Inc. or any of our businesses, our customers' personal information and other information we have collected as described in this policy may be among the transferred business assets.
How do I access or change my information?
You can review and change certain personal information related to your use of our online sites (such as your name and contact information). To access your information at the Aidenottis Inc. website, simply sign in to your account using your email address and password, and you will be able to edit your personal information in your account profile.
You can also ask us to update your personal information by contacting us as described in the section entitled, "How do I contact you?", below. Please note that any request to update your personal information may take up to 10 days for your email request and 6-8 weeks for your postal mail request.
How do I make choices about receiving promotional communications?
Aidenottis Inc. and our brand want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information, such as information about special offers and sales events, from one or more of our brand categories/extensions, you can let us know by contacting our customer service as described in the section entitled, "How do I contact you?", below or you can click on the self-service unsubscribe links below.
Aidenottis Unsubscribe Aidenottis Factory Unsubscribe
If contacting customer service, please be sure to include your full name and the email address you used when you registered with or made a purchase from the Aidenottis Inc. brand. If you ask us to remove your name and address from promotional lists, we will maintain your name in a "do not contact" file to ensure that we can honor your request. It may take up to 10 days to process your email request and 6-8 weeks to process your postal mail request, during which period you may continue to receive communications from Aidenottis Inc.
If you change your mind, you can start receiving promotional communications from us again by logging into your online account and changing your preferences, by signing up when you visit our websites or our stores or when you enter a sweepstakes or contest, or by contacting customer service.
Please note that when you make an online purchase from us, we will continue to confirm your order status and shipment by email. We may also need to contact you via telephone, email or postal mail with questions or information regarding your order.
How does Aidenottis Inc. protect kids' privacy?
Aidenottis Inc. is concerned about the privacy and safety of children when they use the Internet. We will never knowingly request personally identifiable information online from anyone under the age of 13 without prior verifiable parental consent. Our websites are general audience sites and are not targeted to or intended for use by children.
How does Aidenottis Inc. use browser and mobile-based cookies and other tracking technologies?
Our websites use "cookies," and pixel tags and other tracking technologies, to help enable you to shop on our websites and may be used in a variety of ways to enhance or personalize your online browsing and shopping experience. These technologies may also be used to determine the ads you see on our sites and also on other sites. For information about targeted online advertising and your choices related to it please see the next section.
You can set your browser not to accept cookies or to notify you when you are sent a cookie, giving you the opportunity to decide whether or not to accept it. If you do not accept cookies, however, you will not be able to access your account information or make purchases on our websites.
Cookies, pixel tags and other tracking technologies help us better understand your shopping needs and preferences tell us which parts of our website you have visited and facilitate and measure the effectiveness of our advertisements, and provide consistent and personalized services and experiences.
These technologies may be used to collect “click-stream data”, which includes information about your visit, including the pages you view, the features you use, the links you click, and other actions you take in connection with the sites and our online ads.
Pixel tags in our emails may be used to track your interactions with those messages, such as when you receive, open, or click a link in an email message from us.
We may combine the information we collect through these technologies with other information we have collected from and about you and use it as described in this policy.
How is my information used for behavioral or targeted advertising and what choices do I have?
We use our own cookies to help determine which of our ads are shown to you on other websites. To opt out of this targeted online advertising by Aidenottis Inc. that utilizes our cookies, please click here.
We also work with third-party companies that use their tracking technologies (including cookies and pixel tags) on our websites in order to provide tailored advertisements on our behalf and on behalf of other advertisers across the Internet. These companies may collect information about your activity on our sites and your interaction with our advertising and other communications and use this information to determine which ads you see on third-party websites and applications. For more information about this practice and to understand your options including how to opt out of receiving these tailored advertisements, please visit http://www.aboutads.info.
Please note that even if you opt-out, these tracking technologies may still collect data and you will still see ads, but they will not be targeted based upon the information collected through these tracking technologies.
What if I connect to your in-store Wi-Fi service?
How do I know my personal information is secure?
We do our best to provide you with a safe and convenient shopping experience. We have in place certain physical, electronic, contractual, and managerial safeguards to protect the security and privacy of your personal information.
When you enter your personal information on our websites, we use encryption technology to protect your information as it is transmitted to us.
If for any reason you cannot access the secure server, or if you're not quite comfortable shopping online at any of our websites, please feel free to place your order with us by telephone at the number listed in the section entitled, "How do I contact you?", below. Customer Services representatives at our brand are available 24 hours a day, seven days a week, and will be happy to assist you.
What is "phishing"?
"Phishing" is a scam designed to steal your personal information. If you receive an email that looks like it is from us asking you for your personal information, do not respond. We will never request your password, user name, credit card information or other personal information through email.
I received a suspicious email from Aidenottis Inc. brand regarding an order I did not place. What should I do?
We are aware of phony emails sent out under our brand names. These emails did not originate from Aidenottis Inc., and individuals who received fraudulent order status emails have not been charged. For your protection, do not click links or open any files attached to suspicious, unsolicited emails. If you believe your personal computer has been compromised as a result of the scam, please consult an IT professional. For more information, contact the FBI's Internet Crimes Complaint Center: http://www.ic3.gov/default.aspx. We work with law enforcement on their investigations of these kinds of fraudulent emails.
I responded to an online job posting for a Aidenottis Inc. job that requires me to upload personal financial information. Is this part of your hiring process?
No. Aidenottis Inc. does not ask prospective job applicants for information about their bank accounts, credit history or passwords to financial accounts. If you are asked for personal financial or security information in response to a job application, this is likely a fraudulent job listing hosted by spammers posing as Aidenottis Inc. to mislead job applicants. You can validate all Aidenottis Inc. job postings onaidenottisinc.com/careers. Spammers also create phony aliases such as aidenottis-usa.com to mimic our company and/or brand names in an effort to commit identity theft or other forms of fraud. If you receive this type of suspicious email activity, please alert the FBI's Internet Crimes Complaint Center: http://www.ic3.gov/default.aspx
What about links to other websites?
How do I contact you?
Aidenottis Customer Services
22302 SW 130th court
Miami, FL 33170
1-917-414-7841 (TDD hearing impaired_TEXT)
Last Updated: February 3, 2016
We take seriously your interest in how your information is collected and used. Please read the following to understand about our privacy practices.
This Privacy Notice discloses the privacy practices of our Websites, whether accessed through a computer, tablet, smartphone or other device (individually or collectively, “Device” or “Devices”), and our Apps. Specifically, it outlines the types of information that we gather about you while you are using our Websites or Apps (collectively, “Services”) or other websites, and the ways in which we use and share this information. This Privacy Notice does not apply to any information you may provide to us, or that we may collect, offline and/or through other means (for example, at a live event, via telephone, or through the mail). In addition, this Privacy Notice does not apply to our non-digital products and services. Please read this Privacy Notice carefully. By using the Services, you agree that your use of our Services, and any dispute over our online privacy practices, is governed by this Privacy Notice and our Terms of Service . Because the web and apps are evolving media, we may need to change our Privacy Notice at some point in the future, in which case we'll post the revised Privacy Notice on our Websites or Apps. If we make a significant change in the way we collect, use or share your information, the change will be posted on this page thirty (30) days before the change takes effect. We will also update the "Last Updated" date to reflect the date of the changes. By continuing to use the Services after we post any such changes, you accept the Privacy Notice as modified. Your access of the Services for the limited and exclusive purpose of reviewing this Privacy Notice does not constitute your acceptance of this Privacy Notice unless you make any further use or access of our Services.
Your California Privacy Rights
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our customers who are California residents to request and obtain from us once a year, free of charge, information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to:
Online Privacy Coordinator
Gannett Law Department
7950 Jones Branch Drive
McLean, VA 22107
California Do Not Track Disclosure
Do Not Track is a privacy preference that users can set in their web browsers. When a user turns on the Do Not Track signal, the browser sends a message to websites requesting them not to track the user. At this time, we do not respond to Do Not Track browser settings or signals. For information about Do Not Track, please visit: www.allaboutdnt.org. As described above, we deploy cookies, tracking pixels, web beacons and other technologies on our websites and mobile applications. We may also collect information through our in-store technologies, such as our in-store Wi-Fi service. Those tools may be used by us to collect information about you and your internet activity, even if you have turned on the Do Not Track signal.